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uasonline a product of United Aero Services Pvt. Ltd. (hereinafter “UAS” respects the privacy concerns of its valuable customers and takes a number of precautions to safeguard the personal information they provide. Anyone who makes a purchase or intends to make a purchase or inquires about a product or service offered by UAS through any of UAS’s customer interface channels, such as its website, sub-domains, mobile site, mobile app, or offline channels, such as call centers and offices (collectively referred to as “Sales Channels”), is subjected to the terms of this Privacy Policy. By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels. By handling it responsibly and safeguarding it with appropriate technical and organizational measures, we are committed to protecting your personally identifiable information (hereinafter referred to as “information,” “personal information,” “personal data,” or “special category of personal data”).

When it comes to safeguarding your privacy on our Sales Channel, we would like to reassure you that we adhere to appropriate standards. To fulfill our legal obligations and our obligations to third parties under our User Agreement, UAS collects the information outlined below in order to offer and deliver best of the products and services we offer.

This Privacy Policy applies to UAS, UAS company pages, communications, social media, and services (collectively “Services”), as well as off-site Services like our email services, customer support, and “Contact Us”.

The user acknowledges and agrees to the terms and provisions of this Privacy Policy by accessing the Website or any other Sales Channels.

Even if their websites or products are linked to our Website, this Privacy Policy does not apply to any third-party websites, mobile sites, or mobile apps. Users should be aware that advertisers of UAS or other websites to which we provide hyperlinks may use information and privacy practices that are significantly different from this Privacy Policy. As a result, it is suggested that you examine the privacy policies and statements of any such third parties.

UAS FOR BUSINESS (CORPORATE):

In the event UAS is providing services to you as part of our agreement with your employer, contractor, business partner, affiliate or any other party who is having a contractual arrangement with UAS, then the terms and conditions stipulated in such contractual arrangement shall prevail over this data privacy policy. Such agreement may involve sharing personal data they control as part of that engagement. Our services may also include processing personal data under our client’s control on our hosted software applications. All such processing will be governed by UAS’s client privacy policy.

“Personal Information” of User shall include the information shared by the User and collected by us for the following purposes:

SIGNING UP THE WEBSITE:

Information about the user’s personal identity, such as name, email address, password, postal address, mobile number, that the user provides when signing up for a subscription or registering on the website. For corporations the data might include agency name, PAN card number, and GST number. The data may likewise incorporate data, for example, the financial subtleties (counting credit/check card, UPI ID) and some other data connecting with the client’s visa or other government ID subtleties, charging data, installment history and so on (as shared by the user).

OTHER DETAILS INCLUDE:

Other documents and information collected by UAS include, but are not limited to:

Transactional history (other than banking details) about your e-commerce activities, buying behavior.

Data that is in the public domain or that is received from a third party, such as social media channels. Personal or non-personal information from the user’s linked social media channels, such as name, email address, friend list, profile pictures, or any other information that the user’s account settings allow to be received, can be included in the user’s account information.

Information about any additional travelers booked by the user through their registered UAS account. In such a case, the user must confirm and warrant that each additional traveler for whom a booking has been made has consented to the disclosure of the user’s information to UAS and its subsequent sharing with the relevant service providers.

For international bookings, Clients, in accordance with the Liberalized Remittance Scheme (LRS) of RBI or some other regulation might be expected to give subtleties, for example, their PAN info or passport details or any such data expected by Service Provider. This information will only be used in accordance with the aforementioned requirements. UAS may not be able to process the booking if a User does not wish to provide this information. UAS will never share a user’s information without first getting their consent, unless doing so is required by law enforcement for an investigation, a court order, or a legal process.

In the event that the user makes a request to UAS for services related to obtaining a visa, copies of the user’s passport, bank statements, originals of the filled-out application forms, photographs, and any other information that the embassy may require in order to process the user’s visa application will be required.

The user’s Covid-19 vaccination status and certificate in the event that the user wishes to use a service that requires such Covid-19 vaccination-related information, or in the event that the user wishes to access their vaccination certificate at a later time for travel-related or other reasons. The vaccination certificate’s beneficiary id and other identifying information will never be processed by UAS.

This information will only be used for the above-mentioned, legal purpose. In addition, the user is aware that UAS may provide and facilitate the desired booking by sharing this information with the final service provider, banks for travel insurance services or any other third party. UAS may be unable to process the desired booking request if the user chooses not to provide this information or deletes the information they have already provided. UAS will never share any of the aforementioned information, including PAN card, passport, or any other government ID provided by the user, without the user’s consent, unless doing so is required by law enforcement for an investigation, a court order, or other legal process.

UAS uses the personal information collected from the Users for the following:

TO BOOK A SERVICE:

Names, addresses, telephone numbers and age subtleties are imparted to related service providers, including airlines to give reservation and booking to the customers.

TO SEND PROMOTIONAL OFFERS :

When distributing information regarding any promotional offers, UAS makes use of information such as mobile phone numbers and email provided by the customers.

REGISTRATION FOR MEMBERS:

Information such as the user’s name, address, telephone number, e-mail address, and a unique login name and password are requested if the user chooses to become a registered member of UAS. The registration form collects this data for a variety of reasons, including

  1. Recognition of users
  2. To finalize the travel arrangements
  3. To let us connect with the User for customer service purposes
  4. To enhance the services and products offered by UAS
  5. To share data about any special offers

PROTECT PRIVATE INFORMATION:

Sensitive information like Credit/Debit Card and Net Banking Details are mainly collected by the payment gateways, banks and not by UAS.

COOKIES

Cookies are used by UAS to tailor the user’s experience on the website and the advertisements that may be shown to them. Cookies are tiny pieces of information that are saved on the disk of the user’s device by the browser. Cookies make it easier to get in because the user only needs to enter their password to log in, so they don’t have to type in their login name every time; These cookies can also be used by UAS to show users ads while they are on the website or to send them offers emails about places that might be of interest to them. During this process, no personal information is collected. The information gathered in this manner is anonymous and does not identify a User’s online actions. If you block cookies from UAS, you might lose access to some of the website’s features and have a harder time making purchases or using certain services. If it’s not too much trouble, note that it is feasible to block cookies activity from specific sites while allowing cookies from websites you trust. UAS stores the IP address, operating system, browser software, and user activities on a device during a user’s session. In order to assess the user’s actions, we collect session data. UAS is able to improve its systems and pinpoint issues with its servers with the help of such session data. This information only examines the User’s geographical location and does not identify any individual visitors.

REVIEWS

Users of UAS can leave reviews and feedback about their experiences on our website. Even though participating in the feedback process is completely up to you, you may still receive notifications to share your reviews (via SMS, Whatsapp, or any other messaging service.)

WITH WHOM YOUR PERSONAL INFORMATION IS SHARED

SUPPLIERS AND SERVICE PROVIDERS:

The end service providers, such as airlines, hotels, bus service providers, or any other suppliers tasked with completing the user’s booking, will have access to the user’s information. When making a reservation with UAS, the user consents to the sharing of their personal information with the aforementioned service providers and suppliers. It is important to note that UAS does not grant the final service provider permission to use the user’s information for anything other than performing their part of the service. UAS cannot be held liable for the ways in which the aforementioned service providers or suppliers use the information that is shared with them because they process Personal Information as independent data controllers. As a result, the user should check out the privacy policies of the service provider or supplier he or she chooses to use. Except for the sharing of such information with our partners or vendors who are engaged by us for providing various referral services and for sharing promotional and other benefits to our customers from time to time based on their booking history with us, UAS does not sell or rent individual customer names or any other Personal Information of Users to third parties.

COMPANIES IN THE SAME GROUP:

UAS may, under controlled and secure circumstances, share the User’s Personal Information with its affiliated or associate entities in order to improve personalization and service efficiency. Because of this, UAS will be able to provide the user with information about various leisure and travel-related products and services that might be of interest to the user; or assist UAS in addressing the User’s booking-related questions and requests.

THIRD-PARTY VENDORS AND BUSINESS PARTNERS:

UAS may also provide certain filtered Personal Information to its corporate affiliates or business partners. These partners may contact users to offer free or paid products or services that will improve the user’s travel experience or enable them to take advantage of benefits designed specifically for UAS customers. The privacy policies of the various service providers will govern the services that the User uses if they choose to use any of these services provided by our affiliates.

UAS may disclose the User’s Personal Information to third parties it hires to carry out specific tasks for it, such as payment processing, data hosting, and data processing platforms, among others.

By performing statistical analysis of the collective characteristics and behavior of its customers and visitors, as well as by measuring demographics and interests regarding specific areas of the Website, UAS uses non-identifiable Personal Information of Users in aggregate or anonymized form to build higher-quality, more useful online services.Based on these data, UAS may provide suppliers, advertisers, affiliates, and other current and potential business partners with anonymous statistical information.

Additionally, these aggregate data may be used by UAS to inform these third parties of the number of people who have viewed and clicked on links to their websites. We own all personal information that UAS gathers and may use in an aggregated form. UAS may use it for any legitimate purpose, including the commercial sale to third parties, at our sole discretion and without

UAS may employ a third party for market research, surveys, and other purposes from time to time.and will provide these third parties with information specifically for use with these projects. UAS guarantees that the information it gives to these third parties, alliance partners, or vendors—including aggregate cookie and tracking data—is protected by confidentiality agreements and will only be used for the project at hand and in accordance with the applicable regulations.

INFORMATION PUBLICATION

UAS may disclose User Personal Information in addition to the circumstances described above if required to do so:
● by law, as mandated by an investigation, court order, or in connection with a legal procedure;
● to carry out its operations;
● for audit, internal compliance, and regulatory activities
● to keep its systems safe; or
● to enforce or protect UAS’s rights or properties, as well as those of its affiliates, associates, employees, directors, or officers, and when we believe it is necessary to identify, contact, or bring legal action against someone who may be interfering with its rights or properties, whether intentionally or not, or when someone else could be harmed by such activities.

It’s possible that such disclosure and storage will occur without the User’s knowledge. If that is the case, UAS will not be responsible to the user or any third party for any damages that may result from the disclosure and storage of the information.

PROTECTION OF PERSONAL INFORMATION

The Website ensures the security of all payments. The information under our control is shielded from loss, misuse, and alteration by our website’s stringent security measures. We protect your information from unauthorized access by adhering to stringent security guidelines once it is in our possession.

WITHDRAWAL OF CONSENT AND PERMISSION

At any time, the user has the option of declining to grant permissions on the website or withdrawing consent to provide any Personal Information. The User may have limited access to the Products and Services offered by UAS in such a situation.

RIGHTS REGARDING PERSONAL INFORMATION

From the user account they have with UAS, the user can access their personal information. Except for the mandatory fields, the user can directly access their user account to correct or delete their personal information.